Privacy Policy

1. Introduction

At CasinoGearHub ("we", "our", or "us"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website (www.casinogearhub.com) and use our services, including our reviews, news, and community features related to casino technologies and gaming gear (collectively, our "Services").

We are a casino technology review platform based in Finland, providing insights, reviews, and news about the latest in gaming gear and casino technology trends. As part of our operations, we collect and process personal information in accordance with Finnish data protection laws and the General Data Protection Regulation (GDPR) of the EU.

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

We collect the following types of information to provide and improve our Services:

2.1 Information You Provide to Us

• Contact information (name, email address, phone number, postal address)
• Profile information (username, password, preferences)
• Content you submit (comments, reviews, forum posts, survey responses)
• Communication with us (inquiries, feedback, support requests)
• Information you provide when participating in contests, promotions, or events

2.2 Information Collected Automatically

When you use our website or applications, we may automatically collect:

• Device information (device type, operating system, browser)
• IP address and approximate location data
• Usage data (pages visited, time spent on site, actions taken)
• Cookies and similar technologies (see our Cookie Policy)

2.3 Information from Google Ads

We use Google Ads to promote our services. In this context:

• Google may collect data about your browsing behavior and interactions with our ads
• Google uses cookies to track conversions and optimize our campaigns
• We receive aggregated data about our ad performance and user interactions
• We may use remarketing features to show you relevant ads on other sites
• Google's conversion tag may transmit data such as your IP address to Google

We respect Google's advertising policies and privacy practices. You can control your ad preferences via Google's Ad Settings (https://adssettings.google.com).

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide our Services: Deliver content, process transactions, maintain your account
• Communication: Respond to your inquiries, send service updates and administrative messages
• Improve our Services: Analyze usage patterns, conduct research, develop new features
• Personalization: Customize content and recommendations based on your preferences
• Marketing: Send newsletters, promotional offers, and updates about our Services (with your consent where required)
• Security: Detect and prevent fraud, abuse, and unauthorized access
• Legal obligations: Comply with our legal and regulatory requirements

3.1 Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual necessity: When processing is necessary to perform a contract with you
• Consent: When you have given permission for us to process your data
• Legitimate interests: When processing is necessary for our legitimate interests, such as improving our services or direct marketing
• Legal obligation: When processing is necessary to comply with a legal requirement

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to collect information about your browsing activities. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our Services
• Provide personalized content and advertisements
• Analyze the performance and effectiveness of our Services
• Improve security and detect fraud

You can control cookies through your browser settings and opt-out mechanisms. For more detailed information, please see our Cookie Policy.

4.1 Google Analytics and Advertising

We use Google Analytics and Google Ads to analyze usage patterns and display advertisements. These services use cookies to collect data about your interactions with our website and other sites across the internet. This data helps us measure the effectiveness of our advertising campaigns and improve our Services.

5. How We Share Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We work with third-party service providers who perform services on our behalf, such as:

• Hosting and cloud services
• Analytics and data processing
• Payment processing
• Email and communication services
• Customer support

These providers have access to your information only to perform these tasks and are obligated to protect your information.

5.2 Advertising Partners

We work with advertising partners, including Google Ads, to display relevant advertisements. These partners may use cookies and similar technologies to collect information about your browsing activities to provide targeted advertisements. We may share with them:

• Conversion data to measure campaign effectiveness
• Remarketing lists to show you personalized ads
• Aggregated demographic and interest data to optimize campaigns

5.3 Legal Requirements

We may disclose your information if required by law, in response to legal process, or to:

• Comply with legal obligations
• Protect our rights, privacy, safety, or property
• Respond to requests from public authorities

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information under certain circumstances
• Restriction: Request restriction of processing of your personal information
• Data portability: Request transfer of your personal information in a structured format
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw consent: Withdraw consent at any time where we rely on consent to process your information

To exercise these rights, please contact us at [email protected].

6.1 Marketing Choices

You can opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Updating your communication preferences in your account settings
• Contacting us directly with your request

7. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or destruction:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. When determining retention periods, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information
• Applicable legal requirements

8. International Data Transfers

We operate primarily in Finland, but our service providers may be located in different countries. When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your information:

• European Commission approved standard contractual clauses
• Data processing agreements with third-party service providers
• Selection of partners with adequate data protection measures

By using our Services, you acknowledge that your personal information may be transferred to and processed in countries which may have different data protection rules than in your country.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date of the last update will be indicated at the top of this policy.

We encourage you to review this policy regularly to stay informed about how we protect your information. If we make material changes, we will notify you through our website or by email before the changes become effective.